Customer Protection: We are committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the Data Protection Act 1998. It is collected by The Language Of... personnel and all transactions that you initiate with The Language Of... on this web site are confidential. Your name will not be added to any mailing list and we never transfer this information to a third party, without your consent.

Your Personal Information: We collect information about you for two main reasons:

1) To process your order and
2) To provide you with the most efficient possible service.

The type of information we will collect about you includes: Your name, your address, your phone number, your e-mail address, your age, your phone number and your sex. Please note that some of these fields are optional and the information is only used as so that we may provide our customers with the products or services they like as effectively as possible.

We will never collect sensitive information about you without your explicit consent. The information collected will be used to personally keep in touch and let you know of any offers, sales or promotions that The Language Of... are carrying out. We never aim to send e-mails to a customer unless first receiving their consent. Customers can be removed from our mailing list by updating their account preferences online. Customers can also contact us.

Controlling Your Personal Information: We aim for the information we hold about you to be accurate and up to date. You can check the information that we hold about you by logging in to your account. If you find any inaccuracies you should delete or correct it promptly. The personal information will be held securely in accordance with our internal security policy and the law.

Customer Tracking: We use technology to track the patterns of behaviour of our visitors to our site so that we can speed up the payment procedure for you, deliver the appropriate products and special offers to you, in the most easy to use way. This will include using a cookie which would be stored on your browser. A cookie is a small text file stored on your machine which helps us recognise who you are. This information helps us retrieve information about you so you don't need to re-enter your details. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, please contact us.